What is POS?
Point-of-sale systems (POS) enable transactions and include the operational functionality that enhances the guest experience and streamlines business operations.
Point of Sale is Now Point of Service
Today, however, the point of sale is often referred to as the point of service, given that POS is no longer just about processing sales. Modern POS systems are at the heart of food and beverage operations large and small, helping to enhance the customer experience and streamline business operations.
POS systems allow food and beverage operators to process orders and maintain financial control of their business, through cash management and integration with payment service providers.
As margins get tighter, however, successful operators need POS to do much more. An integrated POS system offers:
- Reporting and analytics
- Inventory management
- Labor management
- Gift and loyalty
- Loss prevention
- Table reservations
The Importance of POS Systems
POS systems are essential to food and beverage operators who want to deliver a fantastic guest experience, keep control of their costs, and grow their revenues and overall profitability.